OLS Terms & Conditions

The following Terms and Conditions apply to the use of this website as well as all transactions conducted through the site.

Trademarks

All brand, product, service, and process names appearing on this website are trademarks of their respective holders.

Use Of Site

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Organizational Learning Solutions and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Organizational Learning Solutions believes that customer conduct violates applicable law or is harmful to the interests of Organizational Learning Solutions and its subsidiaries.

Privacy Policy

We have a strict privacy policy that disallows sharing, selling, or otherwise distributing your personal information.

Consumer Agreement

We accept credit cards from Visa, MasterCard, and American Express. Your credit card will be charged at check out. State sales tax of 6% is collected on all shipments to Pennsylvania. Our Taxpayer ID is 23-2039609.

Handling Fees

OLS distributes materials, by license, via our suppliers. Most orders are drop-shipped directly from the supplier to the end-user. OLS charges a flat-rate $5.95 handling fee to process each order. Actual shipping charges apply and are calulated at checkout based on the preferred shipping method and options you select.

Shipping & Delivery (Domestic)

Our standard shipping method to the continential United States is via FedEx Ground. All shipments are F.O.B. Broomall, Pennsylvania, USA. For rush service to theses destinations, FedEx Air service is available at checkout. Orders shipping to PR, AK and HI may be subject to higher shipping charges. You will be contacted proior to shipment if additional charges are assessed. International orders require shipping charges to be quoted prior to purchase based on destination, customs and documentation requirements. For more information regarding international shipments please contact us via email or phone during a regular business hours.

Note: Domestic orders received via the OLStraining.com website are generally shipped within three (3) business days. If you have critical shipping needs, please contact us by email or phone at (713) 861-7784.

Shipping & Delivery (International)

We welcome international orders. Where possible your order will be shipped from one of our distribution partners to reduce delivery times, cost, and taxes. Some international orders are shipped using FedEx from our warehouse in Pennsylvania. Orders are accepted in various forms of curreny based on country of orgin. Daily exchange rates with US Dollars are applied at time of order placement on the website.

International orders require shipping charges to be quoted prior to purchase based on destination, customs and documentation requirements. Additional taxes, tariffs, or shipping/handling expenses are the responsibility of the customer. You will be contacted proior to shipment if additional charges are assessed. Free shipping or discounted shipping promotions are not applicable to international orders. For more information regarding international shipments please contact us via email or phone during a regular business hours.

Note: International orders received via the OLStraining.com website are generally processed within three (3) business days. Actual shipment times vary based on final destination. If you have critical international shipping needs, please contact us by email or phone at (713) 861-7784.

Sales Tax

Organizational Learning Solutions collects state tax only for orders shipped to addresses in Pennsylvania, USA. If you are shipping to Pennsylvania and are exempt from state tax, please call us at 713-861-7784 so we can properly set up your account before you place your first order.

Warranties

The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Organizational Learning Solutions makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. Organizational Learning Solutions SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Organizational Learning Solutions BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. -- OR Depending on State -- The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by Organizational Learning Solutions. The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. Organizational Learning Solutions is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon. The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not Organizational Learning Solutions. The inclusion of material on this server does not imply any endorsement by Organizational Learning Solutions, which makes no warranty of any kind with respect to the subject matter of the server materials advertised. A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Organizational Learning Solutions tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct

Return Policy

We're sorry if our products did not meet your needs or expectations. Our return policy is 30 days from the date of invoice. You'll receive a full credit or refund not including shipping and handling. Because we print short runs of products and are continually updating our products we may not accept returns after 30 days or we may deduct a 15% restocking charge from your refund.

Note that all products must be returned in unused, resalable condition, so please pack them carefully. We recommend you ship returns by traceable means and insured for the value of your order. Note that some products, such as software, downloads, customized products, sale items, and other product, may not be returnable.

Miscellaneous

VOID WHERE PROHIBITED: Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Organizational Learning Solutions and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited. GOVERNING LAW: In the event of litigation both parties agree that the Law of TX shall apply and both parties consent to the jurisdiction of the state courts of Houston, TX, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury. MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Organizational Learning Solutions with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Organizational Learning Solutions with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Organizational Learning Solutions. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.

All content appearing on this website is the property of Organizational Learning Solutions, Inc., P. O. Box 70402, Houston, Texas, 77270, all rights reserved.  As a user, you are authorized only to view, copy, print, and distribute documents on this website so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright, 2015, Organizational Learning Solutions, Inc.